Please Note: All of our classes are court-approved and accepted by the Department of Children and Family Services (CPS).
If your completion certificate is not accepted for any reason, we will issue a full refund upon receiving valid proof of rejection or non-acceptance.

CANCELLATION & REFUND POLICIES:

• Please ensure you are registered for the correct class — no refunds will be issued once class begins.

• All fees must be paid on time or a $35 late fee will be added to any overdue payments. (NO EXCEPTIONS)

• Cancellations must be requested at least 5 days prior to the class start date to be eligible for a refund.

• A $50 non-refundable fee is required for all class registrations.

• Class attendance and Late arrivals: If you miss one class, you may make it up for a $65 fee. However, if you miss two or more sessions, you will be dropped from the class and will need to re-enroll and pay all associated fees.

• While we understand that technical issues can occasionally occur, it is your responsibility to notify our office if you experience any difficulties. All technical issues must be reported via email to coparentingfamilies@gmail.com within the first 15 minutes of class. If we do not receive timely notification, it will be considered a no-show and marked as an absence.

• You will not be allowed to participate in the last session if you have at outstanding balance. Therefore, it will be marked as an absence and you will be required to pay the makeup fee.

• Payment: If you've selected the partial payment option, please ensure that the remaining balance is paid on time to prevent late fees and delays in receiving your certificate of completion..

• Certificate of Completion: Upon completing the 6-week program, you will receive your certificate via email within 5-7 business days after completing the program. If you need to receive it sooner, we offer an expedited option for a fee of $35. With this option, the certificate will be issued within 1 to 2 business days.

• If you need a hard copy mailed, there is a $25 fee for printing and mailing. Note: Certificates of Completion cannot be released until ALL FEES have been paid in FULL.

PLEASE READ THE FOLLOWING:

IMPORTANT CLASS GUIDELINES & POLICIES:

• Classes will be held virtually each week via Zoom.

• Your camera MUST remain on throughout the sessions. We ask that you approach these virtual classes with the same respect as you would an in-office session. This means being on time, dressing appropriately, and minimizing distractions—such as watching TV, using your phone, walking around, cooking, shopping or working during class time. If any of these distractions are observed, you will receive a warning. Continued disruptions may result in your removal from the class.

• Confidentiality: What is share in class is confidential. We do not share any information you disclose with your co-parent. This policy helps us remain neutral and unbiased as instructors. As a result, we are not able to testify on your behalf in court, nor can we provide any documentation to the courts beyond the official 6-week class completion certificate or a proof of enrollment letter.

• NO Children allowed in co-parenting program: Due to the adult nature of the subjects discussed, children are not permitted in any of the co-parenting classes.

• Child Abuse Reporting: Please note that all instructors at Coparenting Solutions are mandated child abuse reporters. If we suspect any form of child abuse or neglect, we are required by law to report it.